Previous Job Title: Office Administrator

Previous Company:

Years In Previous Job: Less than 1 year

Skills and Experience gained: • Greet and welcome visitors, clients, and guests in a professional and friendly manner. • Answer, screen, and direct phone calls to the appropriate staff members; take messages when necessary. • Respond to customer inquiries via phone, email, and in-person, providing accurate information about our holiday packages, services, and schedules. • Assist in booking and managing customer reservations for coach holidays, ensuring accurate data entry and confirmation. • Maintain an organized and tidy reception area and office space. • Coordinate with coach drivers, tour guides, and other staff to ensure smooth operations and timely departures. • Handle incoming and outgoing mail and packages, distributing them to the appropriate recipients. • Perform general administrative tasks such as filing, photocopying, and data entry. • Update and maintain company records, databases, and spreadsheets with customer information and booking details. • Assist in preparing promotional materials, brochures, and itineraries for holiday packages. • Manage office supplies inventory, placing orders as needed and ensuring all supplies are stocked

Previous Job Title: Office Administrator

Previous Company:

Years In Previous Job: Less than 1 year

Skills and Experience gained: • Prepare and issue invoices to clients and customers, ensuring accuracy and timely delivery. Monitor and follow up on outstanding payments to maintain cash flow. • Maintain detailed and accurate records of all transactions, including invoices, receipts, and financial documents. Ensure proper filing and organization for easy retrieval. • Enter financial data into accounting software or spreadsheets, ensuring all transactions are recorded accurately and in a timely manner. • Provide general administrative support, including handling correspondence, managing office supplies, and maintaining a clean and organized workspace.

Previous Job Title: Human Resource Coordinator

Previous Company:

Years In Previous Job: Less than 1 year

Skills and Experience gained: • Provided HR administrative support to the whole HR, TA & L&D Department • Assisted with the maintenance of new hires and existing employee files and ensured that being managed and maintained in line with GDPR requirements and high confidentiality • Responsible for scheduling interviews with candidates and hiring managers - onsite and virtually • Responsible for scheduling pre-employment medical appointments and conducting reference checks • Liaising and partnering with several recruitment agencies with regards to filling niche roles • Generated and issued employee offer letters and contracts on ICIMS system • Issued new hire information forms and assisted with setting up new employees on HR databases (SAP/ICIMS) • Liaised with L&D department with regards to organising induction training for new hires • Liaised with new hires with regards to induction day information • Assisted HR Business Partners with employee letter requests and processing forms e.g., confirmation of employment letters and filling out salary certificate forms etc. • Supported the TA specialist with full end-to-end recruitment processes • Responsible for ordering onsite PPE equipment for new hires

Previous Job Title: HR Administrator

Previous Company:

Years In Previous Job: Less than 1 year

Skills and Experience gained: • Provided HR administrative support to the wide HR Department, Payroll and L&D Department • Main super user for CORE HR system and fully responsible for updating and maintaining the HR database • Assisted HR Generalists and HR Business Partners with recruitment needs i.e., advertising roles and scheduling interviews • Responsible for drafting and issuing offer letters and contracts of employment • Conducted reference checks • Assisted with onboarding new hires, issuing new hire paperwork, processing, and setting up new hires on CORE HR • Delivered HR induction for new hires on their first day • Liaising with Payroll with regards to new hires and setting up employee clock cards etc • Responsible for maintaining HR Shared inbox and responding to internal and external queries in timely manner • Assisted with completion and processing of leave entitlement forms e.g., maternity leave, parental leave and parents leave • Produced employee letters when requested by HR BP’s and HR Generalist i.e., proof of employment, COVID-19 travel letters, paternity, maternity, parental leave etc forms, • Attended grievance and disciplinary meetings with HR Business Partner and undertook the role of minute note taker and following meeting, typed up the minutes. • Main point of contact for Liebherr Bike to Work scheme and responsible for processing applications to supplier • Carried out audits on HR system to ensure accuracy of data and information • Responsible for compiling information and processing monthly Salary Payroll (300+ employees) • Implemented a brand-new Time and Attendance system – Cronet for over 900 employees. • Responsible for producing daily and monthly headcount reports - absence management, holiday reports, overtime • Supported HR Generalists and HR BP’s with absence management on a daily basis – updating T&A system etc

Previous Job Title: Human Resource & Recruitment Resource Partner

Previous Company:

Years In Previous Job: 1-2 years

Skills and Experience gained: • Provided support for the full 360-degree recruitment process • Updated and maintained the HR & Recruitment databases daily (Hire/HR Locker, Zoho Recruit) • Liaising closely with clients and hiring managers with regards to candidate requirements • Creating and posting job adverts on various platforms i.e. agency website, Indeed, Irish Jobs, LinkedIn etc • Sourced candidates via various platforms and created strong pipelines • Ensured candidate information was being managed and stored correctly in line with GDPR • Screened candidate CVs and conducted phone screenings • Formatted suitable CVs and issued to clients for their review and perusal • Scheduled interviews for suitable candidates and clients, preparing candidates for interview and following up with feedback • Conducted reference checks on behalf of client and assisted with offer process • Responsible for running the agencies LinkedIn page • Established new client relationships through business development campaigns